Tips can be earned on some shifts, but shouldn’t be expected. If shift details note that tips are available, you may be eligible to earn tips on that shift. Because gratuity is optional, never pressure guests into giving tips. Remember, tipping isn't required of guests even if it's allowed. If a fixed service charge is added to guest bills, it's up to the discretion of the Client whether that money will be shared with Specialists or used for administrative or other purposes.
If you work a shift and position where credit card tipping is allowed, check with the on-site supervisor whether your earned tips will be cashed out at the end of the night or submitted to Shiftgig payroll for distribution on pay day. If you earn credit card or pooled tips on your shift, get a record of your earnings. Print out a shift report from your assigned POS system or, if a shift report is unavailable, request a tip receipt from your on-site supervisor.
You must report the cash tips you already received to Shiftgig for tax purposes after each shift during which tips are earned. See How do I report the cash I received in tips? for full details.